CONTINUOUS DISCOVERY, ONE CANVAS

Discovery that makes it
onto the roadmap.

Intexo connects customer research, opportunity solution trees, and the insight reports you share — so every improvement traces back to a real customer need, and every question gets an answer straight from your interviews.

Start for freeOpens a fully populated example workspace for 24 hours.

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One place for the work you're juggling across five tools today

Transcription serviceResearch repositoryDiagramming toolWhiteboard appSlide-deck readouts
The whole loop

One thread from interview to impact

Most teams keep research in one tool, the roadmap in another, and lose the why in between. Intexo keeps them on a single canvas — every node traceable to the customer signal behind it.

01 — CAPTURE

Research

Interviews, tickets, sales notes and recordings, all in one repository.

02 — FRAME

Opportunities

Map signals into an opportunity solution tree under a clear outcome.

03 — TEST

Experiments

Attach the experiments that prove which solutions actually move the metric.

04 — SHIP

Improvement

Move it through to shipped — with the evidence trail still attached.

05 — SHARE

Readout

Publish insight reports to a living front page the whole org reads.

Opportunity solution trees

Map the whole problem space

Outcomes branch into opportunities, opportunities into the solutions worth trying, and solutions into the experiments that prove them. Drag to reprioritise, connect across branches, and keep the structure your discovery actually has.

Infinite, collaborative canvas — pan, zoom and edit together in real time.
Teresa Torres-style structure, built in by default — not a blank whiteboard.
Track outcome metrics with snapshots over time, right on the node.
Start mapping for free
Research repository

Every customer signal, in one searchable place

Interviews, support tickets, sales notes and call recordings live together. Tag pains, insights and feature requests — then link any highlight straight to the opportunity it supports.

Highlight & tag transcripts as pains, insights, features or workarounds.
Link evidence to tree nodes so every opportunity shows its receipts.
⌘K search across everything — find the quote you half-remember in seconds.
Bring your research together — free
AI research engine

Upload the recording.
We handle the rest.

Drop in an interview and get speaker-aware transcription, a structured summary, suggested themes and highlights, and recommended links to your tree — in minutes, not an afternoon of note-wrangling.

Speaker-aware transcripts with timestamps
Summary, themes & highlights, auto-extracted
Suggested evidence links to opportunities
Summaries in the language your org chooses
Your media stays private — files are never public, served only through short-lived signed links.
Upload your first interviewFree plan includes 15 AI credits — about an hour and a half of interviews, every month
Ask your research

The answer is already in your research

Ask in plain language. Intexo reads across every interview and recording you can access — in every project — and answers with citations that jump to the exact moment a customer said it.

One question, your whole library— answers draw on every project you can access, and never on the ones you can't.
Citations you can play — every claim links to a timestamped moment; click it and hear the customer say it.
Follow-ups welcome— it's a saved conversation, not a one-shot search box; pick the thread back up tomorrow.
Ask your first question — free

Know exactly what you're looking for? K

Global search is one keystroke away anywhere in the app (Ctrl+K on Windows) — projects, trees and their nodes, research entries, highlights, reports and whiteboards, all in one grouped list.

Insight reports & readout

Findings your stakeholders actually read

Synthesize research from any project into an insight report — drafted with AI from your own highlights, with every claim cited back to a real quote. Publish it, and it lands on Readout: your organisation's living front page of research.

Draft with AI — turn a pile of highlights into a structured first draft in minutes.
Quote-level citations — every claim links straight back to the transcript it came from.
Highlight reels — stitch the customer clips behind a finding into a reel stakeholders can press play on.
Publish to Readout — where the whole org reads, reacts and comments, not just the research team.
Draft your first report free
Whiteboards

A canvas for the messy middle

Not every idea starts as a tidy tree. Every project gets freeform, multiplayer whiteboards for journey maps, affinity clusters and retros — living right next to the research they draw on.

Start from a template — user story map, retrospective, empathy map, journey map or affinity map.
Lanes, stickies & story cards that stack into place as you cluster.
Drop boards into reports — a journey map can sit right beside the evidence.
Open a board with your team — free
And the rest of the practice

Small things that keep discovery honest

Evidence linking

Trace every node back to the customer quote behind it. No more decisions with no paper trail.

Projects by surface

Organise discovery by surface — onboarding, pricing, activation — and keep all the context together.

From idea to shipped

Move opportunities across a feedback board: open → planned → in progress → shipped.

AI tree suggestions

As new evidence lands, AI proposes fresh opportunities and where each signal belongs on your tree. You review — nothing changes until you accept.

Highlight reels

Turn transcript highlights into playable clips and stitch them into a reel — nothing convinces like the customer's own voice.

Share beyond the org

Publish read-only links to reports, trees and whiteboards for clients or execs — optionally password-protected, revocable any time.

Pricing

Start free. Grow when your team does.

Every member is a full seat — edit trees, run research, draw from a shared AI pool. Billed monthly; cancel anytime.

Free
Trying it / individuals
$0/mo
Free forever — no time limit, no card
Start for free
2 members
2 projects
15 AI credits / mo
5 GB storage
Startup
Small team
$12/mo
Start Startup
5 members
Unlimited projects
60 AI credits / mo
50 GB storage*
MOST POPULAR
Team
Growing team
$39/mo
Start Team
30 members
Unlimited projects
200 AI credits / mo
250 GB storage*
Business
Large org
$149/mo
Start Business
Unlimited members
Unlimited projects
750 AI credits / mo
750 GB storage*
Priority support
SAML SSO on request

Every plan includes sign-in with Google, plus one-click team joining via your company email domain.
1 AI credit ≈ 6 minutes of recording processed; asking questions draws a fraction of a credit each. Upgrade any time as your team grows. Larger org or custom volume? Talk to us →
* Extra storage can be purchased any time your research library outgrows the included space.

FAQ

Questions, answered

Is the free plan really free forever?

Yes. Free includes 2 members, 2 projects, 15 AI credits a month and 5 GB of storage — no time limit and no credit card. Upgrade only when your team or research library outgrows it. One honest caveat: abandoned free workspaces are cleaned up. If no one in your organization signs in for about three months, we email the owner and admins a warning, and the organization is permanently deleted after 100 days of inactivity unless someone simply signs in again. Paid plans are never deleted for inactivity.

How long does it take to get started?

A couple of minutes. Sign up with your Google account (or plain email), name your organization, and you're on a canvas — nothing to install, no sales call, no card. The opportunity-tree structure is built in and whiteboards start from templates, so you're never staring at a blank page.

What exactly is an AI credit?

One credit covers roughly 6 minutes of recording: speaker-aware transcription, summary, themes, highlights and suggested evidence links included. Asking questions across your research draws from the same pool based on how much material the answer reads — a typical question costs a fraction of a credit, capped at 2. Every plan refills monthly, and upgrading your plan raises the monthly pool when a heavy interview week burns through it.

Who can see my research?

Only members of your organization, and only in the projects they have access to. Recordings are never public — media is served through short-lived signed links. To show work to someone outside, you create an explicit share link, optionally password-protected, and can turn it off at any time.

Do you support SSO?

Every plan supports signing in with Google — no separate password needed. Microsoft (Entra ID) sign-in is on the way. An admin can also register your company's email domain in Settings; anyone who then signs in with a verified email on that domain can join your organization in one click, no invitation required. Full SAML single sign-on for enterprise identity providers (Okta, custom Entra ID setups) isn't self-serve yet — if your security team requires it, talk to us about the Business plan.

What is an opportunity solution tree?

A way of structuring discovery popularised by Teresa Torres: a desired outcome at the top, branching into the customer opportunities that could drive it, the solutions worth trying, and the experiments that test them. Intexo gives you that structure out of the box, with every branch linked to real customer evidence.

Can I change plans or cancel any time?

Yes. All plans bill month-to-month — upgrade, downgrade or cancel from your billing settings whenever you like.

Do you support GDPR?

Yes. Our data-processing commitments are documented on the GDPR & DPA page and apply to every plan, including Free. Read the GDPR & DPA page →

Something else on your mind? Ask us directly →

Bring your discovery onto one canvas

Map opportunities, capture the research behind them, and ship improvements you can trace back to a real customer need.

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